StreakFitness Support

Welcome to StreakFitness support. Find answers to common questions below, or contact us directly at the bottom of this page.

Getting Started

What is StreakFitness? StreakFitness is a bodyweight workout reminder app that makes staying fit a daily habit. Build workout plans from exercises like push-ups, planks, squats, burpees, and more — then track your streak, earn XP, and level up as you go.

Do I need any equipment? No. Every built-in exercise is bodyweight only — no gym, no weights, no equipment required.

How do I create my first workout plan? Tap Plans in the bottom tab bar, then tap New Plan. Choose your exercises, set the days and time, and tap Save. StreakFitness will remind you automatically at the scheduled time.

Streaks

How does the streak work? Complete at least one workout per day to keep your streak alive. Miss a day and it resets to zero. Your current streak and your all-time best are shown on the Home screen and your Profile.

What is a Streak Freeze? Streak Freeze is a Premium feature that lets you protect your streak on days you can’t work out. You get 1 freeze per calendar month. When your streak is at risk (no workout logged by evening), a banner appears on the Home screen letting you activate it. Unused freezes do not roll over to the next month.

Why did my streak reset even though I worked out? Workouts must be saved before midnight in your local time zone. If you started a session close to midnight and saved it after 12:00 AM, it counts for the new day rather than the previous one.

Exercises & Plans

Can I create my own exercises? Yes — this is a Premium feature. Go to the Exercises tab and tap + New Exercise. You can set the name, emoji, category, difficulty, tracking mode (reps or hold duration), instructions, and pro tips.

Can I edit reps, sets, or hold duration per plan? Yes. When adding or editing a plan, tap the pencil icon on any exercise to expand the inline editor. You can change sets, reps, and hold duration independently per plan — without affecting the library defaults. You can also toggle any exercise between rep mode and duration mode.

How many workout plans can I have? Free accounts support up to 3 workout plans. Upgrade to Premium for unlimited plans.

Reminders & Notifications

I’m not receiving workout reminders. What should I do?

  1. Open your iPhone Settings → StreakFitness → Notifications and make sure notifications are enabled.
  2. In the app, go to Settings and confirm the Reminders toggle shows “Active.”
  3. Check that your workout plan is toggled on in the Plans tab.
  4. Make sure the plan has at least one day of the week selected and a scheduled time set.

Can I get a reminder before my workout starts? Yes. StreakFitness automatically sends a 15-minute heads-up before each scheduled workout so you have time to get ready.

What is the streak protection reminder? If you haven’t logged a workout by 8:00 PM, StreakFitness sends a notification reminding you to protect your streak. This fires once per day and only when no session has been recorded.

Premium

What does Premium include?

How much does Premium cost? Premium is available as a monthly or annual subscription. Pricing is shown in your local currency on the upgrade screen. The annual plan includes a 7-day free trial.

How do I cancel my subscription? Open your iPhone Settings → [Your Name] → Subscriptions → StreakFitness Premium and tap Cancel Subscription. You will retain access until the end of your current billing period.

How do I restore a previous purchase? Tap Settings → Restore purchase inside the app, or tap Restore purchase on the Premium upgrade screen. Make sure you are signed in with the same Apple ID used for the original purchase.

I purchased “No Ads” — is that different from Premium? Yes. “No Ads” is a separate one-time purchase that removes ads only. Premium is a subscription that includes no ads plus all the features listed above. If you already purchased No Ads, you will not be charged for the no-ads component if you also subscribe to Premium.

Why did I lose Premium access? This usually means your subscription has lapsed or was cancelled. Check Settings → [Your Name] → Subscriptions on your iPhone to confirm your subscription status. If your subscription is active but access is still missing, open the app and tap Settings → Restore purchase.

Account & Data

Where is my data stored? All your workout data — plans, sessions, streaks, achievements — is stored locally on your device. StreakFitness does not require an account and does not sync to the cloud.

Will my data transfer if I get a new iPhone? Because data is stored locally, it will transfer if you restore your new iPhone from an iCloud or iTunes backup of your old device. If you set up your new iPhone as new, your data will not carry over. iCloud sync is a feature we are considering for a future update.

How do I delete all my data? Delete the StreakFitness app from your device. All locally stored data is permanently removed when the app is deleted.

Troubleshooting

The app crashed. What should I do? Force-quit the app and reopen it. If the crash repeats, delete and reinstall the app (note: this will erase your local data). If the problem persists, contact us with your device model and iOS version.

The timer was wrong after I switched apps mid-workout. This was a known issue in earlier versions and has been fixed. The timer now measures elapsed wall-clock time from the moment your workout started, so switching apps or locking your screen no longer affects the displayed time. Make sure you are on the latest version of StreakFitness.

My purchase went through but Premium is not unlocked. Tap Settings → Restore purchase inside the app. If that does not resolve it, force-quit and reopen the app. If the issue persists, contact us with your Apple ID email and the date of purchase and we will investigate.

Contact Us

Can’t find what you’re looking for? We read every message and respond within 1–2 business days.

Email: monnydavid0@gmail.com

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StreakFitness is developed independently. We appreciate your support — every review, rating, and piece of feedback helps us improve the app.